A Framework for Engagement
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Organisational infrastructures and interaction processes determine how successful managers can be in performing their role.
- Do your infrastructures and management processes help or hinder your people’s success?
- Are your managers active in developing trust with their teams?
- Can your employees influence change in the way your organisation works?
Employees join companies and leave managers. The single most important factor in employee engagement is the quality of the relationship with the immediate line manager. The employee needs to feel that someone in the organisation cares about them and their development, that development opportunities exist for them and that the work they do adds value to the organisation.
A framework for developing employee engagement ensures managers know exactly what to expect of their teams in terms of individual, team and customer behaviours, how to effectively evaluate performance and can coach individual team members to improve all aspects of culture and performance. It also enables a manager to deal effectively with poor performance and establish motivating reward that encourages a customer focused culture.
Some of the areas we assess in creating a framework for engaging employees:
- Balanced Scorecard
- Management Information Systems
- Performance Management System
- Problem solving process
- Development and Training
- Innovation Process
- Reward and Recognition
- Motivation
- Teamworking
The package of recommendations can be developed into a Toolkit for Managers Following our recommendations to align your strategy with your operational activities, we can help you implement the new systems to influence all levels throughout your organisation.
Training Events:
- Secrets of Engaging Employees
- The Manager as Coach
- Managing Performance
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