About Sue Coote

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Susan is a transformation and change consultant skilled in creating workplaces where productive employee engagement is a natural outcome.

Her work has gained EFQM recognition for innovative approach in developing Self-Directed Teamworking within large organisations.

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Why do projects so often fail to deliver expectations?

Let me outline a common scenario that projects implementations experience in complex organisations. Do you recognise this situation? The company has decided tointroduce a new system for allocating work and has chosen to appoint a project team to design and guide the changes. The team includes a core of three permanent employees and representatives from each of the operational functions who use the system. The team gets together for the first time, and after open discussions with the sponsoring executives, develop clarity about their task.

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What our clients say

Commonwealth Telecommunications Organisation

“The Marketing and Customer Care workshop you delivered for us was the most successful event we have ever held...”

O2 - Mobile, Data & Telecommunications Services

“We are very pleased with the very effective delivery of our online performance management system...”

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