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Resources
Articles
Published articles on topics of interest generally or to specific customer segments.
Case Studies
Descriptive studies of projects undertaken by the Coote Harvard team.
Newsletters
The Coote Harvard Newsletter raises topics of importance and interest to managers and professionals with the task of engaging employees and gaining the benefit of commitment and motivation.
In debating issues in the management news we aim to offer thought provoking articles that question and challenge.
Reports
White Papers on aspects of implementing Employee Engagement principles and practice.
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Tel: +44 (0) 1767 631875
What our clients say
“We are very pleased with the very effective delivery of our online performance management system...”
“The Marketing and Customer Care workshop you delivered for us was the most successful event we have ever held...”
Our Services
Employee Engagement
Employee engagement is the hard issue that CEOs must get to grips with. It predicts profitability and ensures long term growth and market out-performance.
Innovative work practices can be generated through effective engagement approaches, building a culture of team performance and responsibility for your business.
We can assist you in choosing how to develop and manage your engagement strategy, and in enhancing internal capability and skill to rise to the performance challenge. Our approach integrates several elements in a tailored plan specific to you.
Learning & Development
Our workshops and training events enable your management teams to develop practical skills and prepare effective plans for aligning and delivering their goals for improving business performance.
We design and deliver large scale development programmes, workshops for specific skills, mentoring and coaching for managers, and web based modules for self-learning.
Click here to download a .pdf copy of our Training and Event Portfolio.
Surveys & Diagnostics
With our partners we provide customer and employee research for a wide variety of organisations to evaluate factors such as organisational engagement, change and customer perception.
We pride ourselves on offering excellent value for money and rapid turnaround of results.
We also provide diagnostic services to teams and individuals to help with personal development and learning activities.
Transformation Services
Transformation programmes can be very positively received when the culture and the new requirements are aligned and integrated with care.
But we so often hear of programmes that have been ill thought out and poorly executed.
We provide transformation planning and execution services that enable client organisations to work with the prevailing culture and involve and engage employees at the earliest appropriate stage to achieve radical change in planned time-scales.